Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including personal information (name, email address, phone number), business information (company name, tax identification numbers), financial information (bank account details, transaction data), and technical information (IP addresses, device information, browser type). We also collect information automatically through your use of our Services.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Services; process transactions and send related communications; comply with legal and regulatory obligations including BSA/AML requirements; detect, prevent, and address fraud and security issues; communicate with you about products, services, and updates; and generate anonymized, aggregate analytics to improve our platform.

3. Information Sharing

We do not sell your personal information. We may share information with banking partners to facilitate payment processing; regulatory authorities as required by law; service providers who assist in operating our platform; and in connection with a merger, acquisition, or sale of assets, with appropriate notice. All third-party service providers are bound by confidentiality agreements and data processing terms.

4. Data Security

We implement industry-standard security measures to protect your information, including AES-256 encryption at rest, TLS 1.3 encryption in transit, tokenization of sensitive payment data, regular security audits and penetration testing, and SOC 2 Type II certified infrastructure. While we strive to protect your data, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as necessary to provide our Services and comply with our legal obligations. Financial transaction records are retained for a minimum of five years as required by banking regulations. You may request deletion of your personal data, subject to our legal retention requirements.

6. Cookies and Tracking

We use essential cookies to operate our website and Services. We may also use analytics cookies to understand how visitors interact with our platform. You can control cookie preferences through your browser settings. We do not use cookies for advertising or cross-site tracking purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to access the personal information we hold about you; request correction of inaccurate information; request deletion of your information; opt out of certain data processing activities; data portability; and withdraw consent where processing is based on consent. To exercise these rights, contact us at privacy@hisettly.com.

8. Children's Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information promptly.

9. International Transfers

Our Services are operated in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to such transfer and processing.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Services. The "Effective Date" at the top of this policy indicates when it was last revised.

11. Contact Us

For questions about this Privacy Policy or our data practices, please contact us at privacy@hisettly.com.